Brian M., Menifee, CA
I have had security systems for a long time, in every house I've lived in while being in the military. Each has been ok, borderline reliable at best, but always left something to be desired. I have researched higher end systems with touchpads and cameras and found that many are completely out of our price range, until now!
A Vivint rep came by our neighborhood and spoke with my wife. I came home and I did research on Vivint. I couldn't find a reliable bad review.
After researching Vivint, I called the rep back and he came right over. We spoke for about an hour; he ran through the entire system, the type of service we could expect, how the system would work, and even showed us the app and what to expect with it. We, of course, had to have the system.
Installation was a breeze, and was done in about 45 minutes. Our rep walked my family through the ins and outs of the system and how to use the app and website.
All in all, I could not be happier with Vivint. I told a friend and he got his system the same day. It’s simply proof that Vivint is the pound-for-pound leader in customer satisfaction!