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Vivint's Service Promise

We’re committed to creating amazing experiences for our customers every day. If we’ve fallen short of your expectations in any way, we want to hear about it.

Smart home and security customers: Please fill out this form to submit your question, concern, or feedback.

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"The experience was absolutely incredible right from opening the front door. It’s unusual to get someone who really wows you in terms of their customer service and our representatives did that from the very beginning."

Kim and Sean Lower

Orlando, FL
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