Vivint's Service Promise

We’re committed to creating amazing experiences for our customers every day. If we’ve fallen short of your expectations in any way, we want to hear about it.

Smart home and security customers: Please fill out this form to submit your question, concern, or feedback.

Let Us Know

"The experience was absolutely incredible right from opening the front door. It’s unusual to get someone who really wows you in terms of their customer service and our representatives did that from the very beginning."

Kim and Sean Lower

Orlando, FL
Live Chat
Sorry, our sales chat is currently offline.
Call now to talk to a Vivint Smart Home Pro.

Current customers:
Click here for 24/7 chat support.