Vivint Ping Camera

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Vivint Ping Camera
Touch base with a tap.

Vivint Ping keeps you connected to your home and loved ones with the touch of a button.

Let’s Talk
Get a free quote today.

Drop us a line. A Vivint Smart Home Pro will contact you within 24 hours

By clicking the send button, you consent for Vivint, and its service provider Aktify, to use automated technology, including texts, to contact you at the number and email provided about Vivint offers. This consent is not required to make a purchase. Clicking “Start Your Quote” constitutes my electronic signature.
See and Speak
True two-way communication.

Get to know Ping: The world’s first two-way indoor camera keeps you connected to the people that matter most.

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Two-way Talk

Check in with family members from your mobile device.

One-touch Callout

Family at home can contact you instantly with the push of a button.

Infrared Night Vision

See what's happening in your home, anytime, day or night.

Custom Notifications

Motion-triggered mobile notifications update you about activity in your home.

Vivint Smart Clips

Creates 20-second, motion-triggered Smart Clips that are saved for 14 days so you can view any activity you might have missed.

HD + Wide angle

A wide-angle lens with HD resolution and 10x zoom lets you place the camera almost anywhere and still catch all the action.

Our Packages
A few ideas to get you started.
Compare packages Smart Control Smart Complete Smart Entry Safety & Security Surveillance Smart Energy
22 products to put you in control of your entire smart home. Total security and safety: 22 products to connect and protect your complete smart home. Know who comes and goes with these 15 essential products. These 15 products protect your whole home and the people in it. 16 products to help you keep an eye on everything—inside and out. These 18 products automate your thermostat and lighting to save time, energy, and money.
Vivint Smart Hub 1 1 1 1 1 1
Vivint Smart Home App 1 1 1 1 1 1
CO Detector 1 1 - 1 - -
Smoke Detector 1 1 - 1 - -
Flood/Freeze/Heat Sensor 1 1 - 1 - -
Yard Sign and Light 1 1 1 1 1 1
Cameras
Vivint Doorbell Camera 1 1 1 - 1 -
Vivint Ping Camera - 1 - - 1 -
Vivint Outdoor Camera - 1 - - 1 -
Automation
Vivint Element Thermostat 1 1 - - - 1
Kwikset Smart Lock x2 1 1 - - 1
Garage Door Controller 1 1 1 - - -
Vivint Lamp Module x2 1 - - - x2
Sensors
Vivint Smart Sensor x6 x6 x6 x6 x6 x7
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Ping
Vivint Ping Camera
Outdoor Camera
Vivint Outdoor Camera
Doorbell
Vivint Doorbell Camera
smart hub
Vivint Smart Hub
App
Vivint Smart Home App
Security Sensor
Vivint Smart Sensor
(x6)
Yard Sign
Yard Sign and Light
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Ping
Vivint Ping Camera
Outdoor Camera
Vivint Outdoor Camera
Doorbell
Vivint Doorbell Camera
Element Therm
Vivint Element Thermostat
Door Lock
Kwikset Smart Lock
Garage Control
Garage Door Controller
Smart Lighting
Vivint Lamp Module
smart hub
Vivint Smart Hub
App
Vivint Smart Home App
Security Sensor
Vivint Smart Sensor
(x6)
CO Detector
CO Detector
Smoke Detect
Smoke Detector
Flood Sensor
Flood/Freeze/Heat Sensor
Yard Sign
Yard Sign and Light
Let’s Customize
Your home is as unique as you.
Your smart home should 
be too.

Speak with a Smart Home Pro to customize a package for your home’s size and configuration.

Packages start at $1/day, with cameras less than $2/day
What our customers are saying.

I LOVE my Vivint System! As a Mom who recently went back to work, being able to check on the kids gives me peace of mind.

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My 90-year-old grandma lives alone and had been falling frequently, unable to call and let someone know. She fell one evening in her living room, hitting her head on the tile. The Ping Camera caught it and we were able to quickly get her the hospital.

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Video Quality
There’s no place like home.

Ping gives you a crystal-clear view of your home. Crisp, high-definition video catches every detail while a wide-angle lens opens up entire rooms. Advanced image technology lets you see what you want to see, day or night. It’s the next best thing to being there.

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Smart Clips
Don’t miss a move.

See what’s been happening at home, at your convenience. When someone moves into Ping’s field of view, smart motion detection activates recording of 20-second Smart Clips you can watch on demand through your mobile device or Smart Hub panel. Plus, you can choose a specific area for motion detection and set the camera to be more or less sensitive to movement.

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Two-Way Talk
Call in, call out. No cell phone necessary.

Two-way talk gives you a direct connection to home from your mobile device. Check in any time to see to see if your kids are staying out of mischief, if they’re doing their homework, or just to say, “hi.” And your loved ones can easily reach you, too.

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Custom Notifications
Be part of the action.

Ping sends you custom mobile notifications about activity in your home, using your preferred settings to record video clips and send them to your phone. It’s an easy way to see people coming and going around your house and capture unexpected moments when you can’t be there.

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Night Vision Images
Ping doesn’t sleep.

Kids wandering the house after bedtime. Pets that go bump in the night. Life doesn’t stop when the lights go out. But don’t get out of bed. Ping’s infrared night vision watches over your home from dusk to dawn so you can rest easy.

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Vivint Playback
Say when.

Our Vivint Playback DVR service records a full month of indoor camera footage. Watch clips on your mobile device or Vivint Smart Hub panel, and share important moments with friends and family. From capturing baby’s first steps to figuring out who's been raiding the pantry, Playback makes sure you never miss a thing.

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One System, One App
One big (smart) happy family.

Paired with the Vivint Smart Home app, Ping becomes a key part of your smart home. Set Pings by the front and back doors to function as motion-activated security cameras. As with everything in your Vivint smart home, it all works together to make your life easier.

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Professional installation.

Our certified Smart Home Pros meet with you one on one to customize your smart home, install it for you, and make sure you know how everything works. You’ll avoid DIY headaches and costly mistakes with professional installation. And our job’s not done till you feel confident using your new smart home.  

Specs
Color

White

Size

5.2” h x 3.2” d

Weight

1.05 lbs

Power usage

12V 1.5A

AC adapter

Input: 100-240V @ 50-60Hz AC, 0.2A Output: 12VDC, 1.5A

Camera lens

1/3”, 4-megapixel sensor

Video resolution

Full HD 1080p

Field of view

155° horizontal, 80° vertical

Night vision

3 high-powered infrared LEDs (850nm)with IR cut filter

Audio

Built-in speaker and microphone

Connectivity Requirements

Wi-Fi connection: 802.11 b/g/n @ 2.4GHz

Works best with

1.5Mbps upload

Product Protection Plan

Free replacement for defective hardware if subscribing to a Vivint service plan (may require a separate site visit fee). For product defects only. Does not include product failure due to abuse, normal wear and tear, acts of God, etc. as determined by a Smart Home Pro.

See what people are saying.
Frequently Asked Questions
How can I set up recording rules for my Ping camera?

Set up your recording schedules online. Learn how.

What do I do if my recording schedules aren’t working?

If your Ping camera’s schedules are not working, make sure your camera is functioning and the light on the front of the camera is a solid white. Next, check to make sure your schedules are turned on in the “recording schedules” section for your cameras. If the schedules still aren’t working after taking those steps, you may need to delete and recreate your recording schedules.

What is privacy mode?

Privacy mode allows you to temporarily disable your camera’s remote viewing and recording capabilities. While in privacy mode, your camera will display a blue screen on your online account and mobile app.

What if my Ping camera isn’t showing up on my online account or my phone?

Go to the cameras section in your online account center under Custom Actions. If you can’t see any cameras listed, contact our Customer Care team via chat for assistance. If you can see cameras listed there but not on your mobile app, log out and sign in again. The camera should then be visible.

Can I install a new camera or move my old one?

A Vivint Smart Home Professional will install and position your Vivint Ping Cameras as part of your smart home package. After the initial installation, you can move your Ping cameras wherever you like. If you decide to make changes yourself, we suggest you pay special attention to these four points:

  • Camera height — Mount or position cameras according to your preference to catch the action you want to see.

  • Signal strength — Make sure camera placement is within your WiFi range.

  • Power supply routing — The closer to the power source, the better.

  • Mounting — Ensure a secure attachment.

 

Get a detailed list of steps.

Learn more about current advancements in surveillance cameras.

Read more tips on how to install security cameras.

How to protect your home with cameras and more.

A complete security system can help protect your home and family from a variety of threats—burglary, intrusion, property theft, vandalism, and house fire or flood—by facilitating quick access to emergency assistance. Vivint Smart Home provides you with a security ecosystem for your whole home—inside and out—as well as an on-call support team to assist you day and night.

Every Vivint Smart Home system includes a one-on-one product consultation, professional installation, and 24/7 customer support and monitoring. The suite of products typically included in a Vivint Smart Home security system includes:

  • Outdoor Camera – Wireless, HD security camera with infrared night vision that gives you on-demand access to a live video feed and sends notifications to your phone when motion is detected around your home.

  • Flood/Freeze Sensors – Protect homes from water damage and pipe-freezing low temperatures by sending mobile notifications when water is present or temperatures drop.

  • Motion Detector – Infrared motion sensor with 90-degree look-down to ensure nothing passes by undetected.

  • Smoke Detector – Uses photoelectric sensing to detect when smoke is present.

  • Door/Window Sensors – Sound an alarm whenever protected doors and windows are opened and can also be used to protect medicine cabinets, gun cabinets, or the door to a child's bedroom.

The Vivint Ping Camera is an invaluable addition to your smart home package. Ping gives you visual coverage inside your home and easy, two-way communication with the people who come and go when you’re away.


Learn more about how to protect your home.

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