Skip to main content

What is Phishing and How to Protect Yourself from Online Scams

Apr 01, 2022|

Nearly everything we do now takes place online. From shopping to managing your Vivint account, your digital footprint is ever-expanding. That’s why it’s more important than ever to understand the dangers of phishing.

What is phishing?

Phishing is a technique used by cybercriminals in which they send you fake messages from a seemingly trusted or reputable source. These messages are usually designed to convince the recipient to click on a link, complete a financial transaction, give access to a system, or reveal sensitive or personal information. Phishing can come in a variety of forms including emails, text messages, phone calls, and social media messages or posts. It is always best practice to be wary of unsolicited communication that asks for personal information or request that you click a link.

Man typing in his credit card information online.
Scammers use email or text messages to trick you into giving them your personal information.
 

Tips on spotting phishing attempts

  • Look for a suspicious sender address that imitates a legitimate business
  • Hover over hyperlinks to validate that they links to the accurate website. Often, cybercriminals will use tools to spoof URLs. Our official website is Vivint.com (click.simplify.vivint.com is also correct)
  • Be on the lookout for poor grammar, sentence structure, misspellings, and inconsistent formatting
  • Unsolicited emails requesting a user download and open an attachment is a common delivery mechanism for malware
  • Watch out for emotions that create a sense of urgency to get the message recipient to act quickly

Let’s be neighbors.

Subscribe to our weekly newsletter for more smart tips.

Vivint customer service representative ready to assist with your needs
If a Vivint Customer Service representative reaches out to you, they will always ask for your passcode.
 

Vivint will never initiate a conversation with you and ask you to provide sensitive information. If Vivint calls you, Customer Service representatives will only ask for your passcode if you request major changes to your account. If you receive a suspicious message that claims to be from Vivint, please do not respond or click on any of the provided links or contact information. Instead, we encourage you to verify if the message is legitimate by reaching out to Vivint via phone, email, or secure chat, which are all listed on our official website’s contact page. Suspicious messages can also be reported by emailing us at [email protected].

Get a free quote today.

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481.8630.

By clicking "Start Your Quote", you agree by electronic signature to:
1. The Electronic Disclosure Consent;
2. Receive recurring marketing communications from Vivint at the telephone number and email address you provide on this form, including autodialed calls, texts, and prerecorded messages (consent not required to make a purchase; reply “STOP” to opt-out of texts or “HELP” for help); and
3. Vivint's Terms of Service and Privacy Policy.

Related Content
  • Alarm Monitoring Services & Home Security Monitoring

    Get Vivint's 24/7 Alarm Monitoring Security Service with any Package. Help is Always there When You Need It. Call (844) 437-7235 for Package Details.

  • The Ultimate Security Camera Buying Guide

    Learn more about home security, home automation, security cameras as well as tips & resources on the Vivint Blog. Call 866.415.9582 about getting a system today.

  • Home Security App & Smart Home Control

    Connect to Your Smart Home from Anywhere, Control your Lights, Thermostat & more with Vivint’s Smart Home Security App Call 855.755.2901 for More Information about our Award Winning 24 7 Smart ...

*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.