Home Security Systems
Massachusetts

Very professional and knowledgeable

Very professional and knowledgeable

The person I spoke with was helpful

The person I spoke with was helpful, patient,kind and the understood that elderly people need a little more assistance than othersp

My salesman Dan and my tech Mike were…

My salesman Dan and my tech Mike were both outstanding

The service was excellent

The service was excellent. The two men that came over were very polite and personable. Excellent.

The guys that came out in all my years…

The guys that came out in all my years of having people at my door trying to sell me something, this one is the most convincing. Polite and respectful, he explained stuff I didn’t understand in such a way it was easy for me to switch to this company with no regrets, he follows up check in, the Tec was just as amazing.

First the Vivant Rep Oscar was pleasant…

First the Vivant Rep Oscar was pleasant and informative. Show me how to operate and set up the app on my phone. Easy to work and set the way you want. Instant contact with police department. Live the ring doorbell and combination door lock is great. I would highly recommend the Vivant. Very pleasant experience overall.

Vivint has an amazing team that is…

Vivint has an amazing team that is always professional, helpful, and attentive. Their technology is modern, reliable, and makes everything run smoothly and efficiently. I’m very impressed with both their service and innovation, and I would highly recommend them to anyone looking for a great experience.

The onsite service was terrific

The onsite service was terrific. He explained things clearly and without technical jargon. So far the system is performing as expected. I’m very pleased.

The installer was very good

The installer was very good. He seemed to know what he was doing.

Very professional

Very professional

Excellent Experience

We love how our lives feel more in control and secure. It system is easy to manage front any where and that is priceless.

The staff were very kindly and patient.

The staff were very kindly and patient.

The professionalism of the technition…

The professionalism of the technition as well as his friendly attitude; and making sure we were well educated concerning the operation of the system.

Excellent service by technician

The technician was very competent and resoectual.

Excellent service pleasant people

Excellent service pleasant people

Robert

Robert, who came and installed everything was so friendly and explained everything to us and helped us so much in making sure we knew how to work everything. We are very happy how Robert did everything.

The technician was respectful and…

The technician was respectful and knowledgeable overall helpful and patient

Nice comunication

Nice comunication

QUICK CONCISE INSTALL AND SALES PEOPLE…

QUICK CONCISE INSTALL AND SALES PEOPLE THAT STAND BEHIND WHAT THEY SELLQUOTE .

Excellent product, easy to operate

The service gentleman is very competent, patient and knowledgeable to explain how the system works.

Technician very professional

Technician very professional, good products.

Robert did a great job with the…

Robert did a great job with the install. He was prepared, knowledgeable , concise, and friendly.

Safe

Every thing

New home security system

We recently had our security system, cameras, and smart locks installed by Vivint and had a great experience from start to finish. The technician was professional, knowledgeable, and took the time to explain how everything works. The installation was clean and efficient, and the system itself is easy to use with clear video quality and seamless app control. The smart locks integrate smoothly with the rest of the system, which gives us added convenience and peace of mind. Overall, we’re very happy with the service and the added security for our home.

Chuck the installer was outstanding

Chuck the installer was outstanding, far better than many ser ice call providers. You should give him a raise!!!

The person that install my system was…

The person that install my system was really good atr is job.

on phone service

Representative very knowledgeable and helpful

Great Customer Care

Very helpful and empathetic executive

Spotlight Upgrade

In speaking with Alex, technician who installed my system, I ended up adding the spotlights to my cameras. Similar to the initial install, Alex was very professional, courteous and knowledgeable. Alex is great to work with!

The technician who came out for the…

The technician who came out for the install was extremely helpful. The install was great.

Techician was very knowledgeable of…

Techician was very knowledgeable of company products and services. Very polite and good customer service

Great company and great products!!!

Everything was great from Justin the salesperson to the installer who was awesome.

Installation was great

Installation was great. Went well. No problems at all.

Our installer was great and the company…

Our installer was great and the company honored all aspects of my contract from first call to last.

The installers were extremely…

The installers were extremely knowledgeable & walked me through any questions I had

Exceeded my expectations

Exceeded my expectations, the tech was very knowledgeable and understanding and I'm delighted with the service I received