Little Rock resident Meleasa Click says her Vivint Home Security System saved her house from burning to the ground, and more importantly—her son’s life.
Meleasa’s 20-year-old son, who suffers from chronic back pain, was home making lunch one afternoon. Drowsy from pain medication, he fell asleep on the couch after putting food on the stove.
Stopping by the grocery store on her way home one day, Meleasa noticed a fleet of fire engines and an ambulance rushing down the street. “Little did I know they were headed straight to my house.”
By the time Meleasa arrived home, firefighters had the situation under control. “My Vivint security system notified the fire department so quickly they were able to get to my house, rescue my son, and put the fire out before too much damage was done,” she said. “The fire chief apologized for having to kick my door down. Of course I told him I didn’t mind at all. I don’t even want to think about what might have happened if Vivint wasn’t minding their p’s and q’s. All I can say is thank God for them.”
Even in non-emergency situations, Meleasa appreciates Vivint’s commitment to excellent customer service. “I always know that Vivint will help me get the assistance I need. Sometimes it’s just a question over the phone or a quick service visit, and sometimes it is a matter of life and death. In every situation I know that Vivint is here for me.”
Vivint, Inc. is one of the largest home automation companies in North America. Operating throughout the United States and Canada, the company services close to 500,000 customers. With award-winning customer service and smart technology, Vivint is dedicated to enhancing security, increasing energy efficiency, and creating simple, affordable home automation solutions for its customers. For more information, visit www.vivint.com