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Customer Service

At Vivint, our customers are our top priority. That’s why we’re dedicated to having an all-star service team. Vivint’s Customer Service department plays an integral role in making the customer experience not just good but exceptional. Because our customers depend on us, it’s important for them to know that we’re here 24x7x365 to help their families no matter what. Be part of a team that cares as we deliver truly award-winning customer service.

"I love helping customers. There is a feeling of accomplishment when you know you made a difference and helped a customer who had an issue."

Whitney | Customer Care Supervisor

"Having worked at Vivint for a total of 4 years now, I’ve seen a TON of change. The most exciting change that I’ve seen in that time is quality people taking over vital manager and director roles to improve an already great call center."

Blake | Manager of Leadership and Professional Development

"My favorite part about Customer Loyalty is the appreciation from the leaders and the appreciation from customers when I make them happy. My coworkers are like a group of friends and the leaders make sure I am comfortable with my job and they help me to succeed."

Marga | Customer Loyalty Professional

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