Customer Service

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Customer Service

Mary, SmartSecure Specialist

At Vivint, our customers are our top priority. That’s why we’re dedicated to having an all-star service team. Vivint’s Customer Service department plays an integral role in making the customer experience not just good but exceptional. Because our customers depend on us, it’s important for them to know that we’re here 24/7x365 to help their families no matter what. Be part of a team that cares as we deliver truly award-winning customer service.

Milly, Vivint Customer Care Assistant

At Vivint, our customers are our top priority. That’s why we’re dedicated to having an all-star service team. Vivint’s Customer Service department plays an integral role in making the customer experience not just good but exceptional. Because our customers depend on us, it’s important for them to know that we’re here 24/7x365 to help their families no matter what. Be part of a team that cares as we deliver truly award-winning customer service.

 

 

  • “I love working at Vivint because I can give back, quite literally! My co-workers are awesome & it is great that I can actually do what I was hired to do – help people.”

    Elizabeth | Upgrade Specialist
    2 Years

  • “As a mother, my home and family are my #1 priority. Knowing that I can provide that same peace of mind and safety to our customers is so satisfying.”

    Carla | Monitoring Supervisor
    7 Years

  • “Being able to help people feel safe and have someone that can stay on the line with them in an emergency situation has been very fulfilling for me as a monitoring specialist. This job is stressful but it is also rewarding when I can help make someone's day or worst day, better.” 

    Lauren | Monitoring Specialist
    6 months

  • “Vivint is the first job I’ve been obsessed with because Vivint takes care of their employees like their family! The work environment is out of this world, I’ve been able to make friends, grow my career, & get work done!”

    Braxton | Customer Loyalty Specialist
    7 months

  • "My experience at Vivint has been amazing. I began working at Vivint right after I had made big changes in my personal life. I was really struggling at that time and each leader I had invested in me and my future. Honestly, I have yet to have a leader who didn’t care about me personally, and professionally. I think that’s what makes Vivint such a great place to work because we do invest in each other. When I feel valued and a part of a team I’m able to accomplish things that I would consider out of reach."

    Elora | Revenue Specialist
    3 Years