Justin Valentine
Aug 5, 2026
Great technician, great system.
The technician came out and was in and out within a couple Hours. Everything looks great. No wires hanging out. Everything looks professional! The only issue I would say it the camera doesn’t cover as much area as my old system. We usually have neighbors come and ask for camera footage, sometimes even the police ask and we won’t be able
To do that for the community anymore because the Vivint camera focuses primarily on the home. That’s how it should Be though.
Ellijah Webster
Aug 5, 2026
Everything works good but my hub pro 2…
Everything works good but my hub pro 2 screen still has not updated
GAYLE ALLEN-BEY
Aug 5, 2026
This way better than the alarm system I…
This way better than the alarm system I had before. I can see more.thank you.
Lori Bradford
Aug 5, 2026
New doorbell exchanger exactly what we…
New doorbell exchanger exactly what we needed easy to install works perfectly with first try
Lauren Johnson
Aug 5, 2026
Fast set up
Fast set up , very nice customer service , service runs just right
Both Mario and Alex were very…
Both Mario and Alex were very professional and very personable! Great experience!! Thanks! Lynn
Great Vivint Install
Your technician was precise and was able to provide the answers to my questions.
Quick friendly service
Quick friendly service
Joseph Staton
Aug 4, 2026
Very knowledgeable staff and they…
Very knowledgeable staff and they resolved my issue with no problems
Jim Mattingly
Aug 4, 2026
Great sales rep and installation techs
Great sales rep and installation techs. Very happy with everything so far
Dominic
Dominic, the technician, was excellent! Very professional and answered all of our questions.
The guys were super nice and very…
The guys were super nice and very friendly.
Theresa Acosta
Aug 4, 2026
Everyone was professional
Everyone was professional
Clarence Faison
Aug 4, 2026
The technician that came out was very… knowledgeable
The technician that came out was very knowledgeable and explain how everything works. He also explain to the family how to download the app and work the app from their phones and he did not rush us.
Very good equipment and staff.
Very good equipment and staff.
GRANT GRAVOIS
Aug 4, 2026
Excellent Service
Excellent Service
Installation process was very…
Installation process was very satisfactory to meet my needs. The sales person and installation team were great!
Barbara Waldrup
Aug 4, 2026
Good, kind, professional person
Great experience
PRESTON SPIVERY
Aug 4, 2026
Emaculant
Great service
Vivianne Joseph
Aug 4, 2026
Great technician
Great technician. He explained the system to me an helped install the app on my phone while I was in a different State.
Tina Montemayor
Aug 4, 2026
Everyone from sales to installation…
Everyone from sales to installation were kind professional and knowledgeable!
Technician was amazing.
Technician was amazing.
Very nice and sweet
Very nice and sweet
Mark Northrup
Aug 4, 2026
Vivint is the real deal
Vivint is the real deal
Terry Cockman
Aug 4, 2026
Professional people that work fast and…
Professional people that work fast and get the job done thanks to you all.
Thank you for easy communication and…
Thank you for easy communication and perfect service.
Must be nice is what's great staff was…
Must be nice is what's great staff was awesome he did an awesome job I will consider anybody else to get this program also
CEDRIC MCGEORGE
Aug 4, 2026
Willing to work with you the best they…
Willing to work with you the best they can i give 10 stars if I could
Joyce Montgomery
Aug 4, 2026
Well-pleased
Bryan was very thorough and explained everything perfectly.
Phillip Brown
Aug 4, 2026
So far
So far, my experience with Vivint has been good. The installation process went smoothly, and the system has been easy to use. The cameras and app have worked well, and I like the features and overall convenience.
I’ve only had the system for a couple of days, so it’s still early to give a full review. The only downside so far is that it’s a little pricey, but overall I’m satisfied with my experience and look forward to seeing how it performs over time.
Marcia Hohlbauch
Aug 4, 2026
Technician was awesome
Technician was awesome
Amelia Charles
Aug 4, 2026
The Two Zach's are amazing
The sales team Zach was amazing. The instillation tech Zach went above and beyond trouble shooting issues I had with the views. He made sure everything was perfect and the way I wanted it.
cari in Tampa
Aug 4, 2026
friendly
friendly, professional and courteous service.
ANDREW MEYERS
Aug 4, 2026
Salesperson and installers were very…
Salesperson and installers were very professional and friendly AND it got installed that very day
Excellent service…
The salesperson and the tech were timely and professional. Cleaned up after installation. Answered every question. Gave instructions on how to use system when completed. Helped set up app on two phones.
James Jackson
Aug 4, 2026
showed up on time
showed up on time
answered questions
spent time training
Amber Sirosky
Aug 4, 2026
Everything was so easy from the door…
Everything was so easy from the door salesman to the installer they even came back the next day to make sure that everything was OK and that we understood exactly how to use the system. We are very satisfied.
MADELEINE MARY SLAUGHTER-YOUNG
Aug 4, 2026
Helpful explanation of equipment
Helpful explanation of equipment
BARBARA KLINE
Aug 4, 2026
Great Service
The sales rep was very knowledgeable and followed up after installation. The installation tech was helpful, although he left out a few details. Ava on Chat was helpful as far as she could be, then connected me with Agent Anmol, who was very helpful.
My Overall Experience With Vivint!
Overall, due to Vivint's amazing customer service team, I am a satisfied customer. Moreover, I would like to acknowledge Ms. Jocelin O'Neil for helping me with a situation my sales representative should have more promptly! She is very kind, considerate and patient. On the other hand, my sales representative, Mr. Chris Marsch, is unprofessional and shifty! The same concern and gungho attitude, displayed while attempting to gain me as a Vivint customer, quickly dissolved to ignored calls and texts once I was! I understand he has a hectic job; however, it amazes me, how he took time out, previously, even in meetings, to reach out to me! I find this attitude unbecoming of a professional!
St Paul Community Lutheran Chu
Aug 4, 2026
The whole installation process went…
The whole installation process went smoothly and the techs were very helpful.
Very professional
Very professional. Got it done on time. The product is great. Holding temperature as set. The view on th door came is very good. Glad we installed it.
Very knowledgeable
Very knowledgeable, pleasant personality, upfront and honest.
I love my new system it works great and…
I love my new system it works great and I can see clearly
DONNA HARRISON
Aug 3, 2026
The service was awesome and the…
The service was awesome and the gentleman who helped us was really great.
Gage caught me at the right time and…
Gage caught me at the right time and didn’t pressure me. Just explained what they were offering and let me make my own decision. Casey did an awesome job on the install.
CHERYL POLITO
Aug 3, 2026
Courteous and prompt
I appreciated the notification that informed me of how long appointment before would take and the GPS timing
I love everything about the equipment…
I love everything about the equipment that was placed for my camera outside
