Janet Varela
Oct 15, 2026
Great customer service
Great customer service. Very informative and professional.
Jane Billian
Oct 15, 2026
Vivint
Took a while to install but issues that did arise was taken care by the installer. So far unit is working very well and easy to use.
Major Pringle
Oct 15, 2026
The installation was smooth and the…
The installation was smooth and the technician, Jalen Morgan knew what he was doing.
Good product and good installation
Good product and good installation
The worker was nice and told us about…
The worker was nice and told us about everything
Very respectful
Very respectful. Explained in detail everything that we needed to know about the install and the products. Left us his card if we had any questions.
Alexis Pregillana
Oct 15, 2026
it was an easy process to schedule for…
it was an easy process to schedule for intall, and the techs were awesome at explaining everything before leaving. I would recommend Vivint to others!
Scott Johnson
Oct 15, 2026
James was terrific
James was terrific! He did an amazing job and went over the top in customer service! He took his time, explained everything to us, listened and cleaned up. He is the definition of true customer service!
Jeffry Felcman
Oct 15, 2026
Service was excellent
Service was excellent, prompt and thorough. The technician, Ethan, was courtesy and knowledgeable.
JANE WILLIAMS
Oct 15, 2026
Time
Customer service and installer was nice and helpful.
Zahir Hameer
Oct 15, 2026
The installer!
The installer!
Kolby Blatchford
Oct 15, 2026
We had a great experience with Vivint
We had a great experience with Vivint! Patrick and Donnie did an excellent job installing our home security system. Both were professional, knowledgeable, and took the time to make sure everything was installed correctly and working properly. They explained how everything worked and made the whole process easy. We really appreciated their attention to detail and the quality of their work. Highly recommend Patrick and Donnie to anyone getting a Vivint system installed!
Technician's professionalism and speed.
Technician's professionalism and speed.
Carlos was really nice and great to…
Carlos was really nice and great to talk to made the process easy and was super fast
Giles Marshall
Oct 15, 2026
The tech was Knowledgeable
The tech was Knowledgeable
Very through
Jonathan was incredibly knowledgable…
Jonathan was incredibly knowledgable and helpful in getting us the Security System we needed, replacing our dated ADT system. Additionally, our installation tech did a great job and was onsite within minutes to give us the best closed-loop technology on the market!
Janice Carson
Oct 15, 2026
Answers all questions
Answers all questions
Judy Batista
Oct 15, 2026
Great customer service
Great customer service
H SNELLENBURGER
Oct 14, 2026
Excellent Customer Service
Excellent Customer Service. Than You
I am happy with the new service
I am happy with the new service
Everything from sales to installs was…
Everything from sales to installs was perfect.
Mia Maldonado
Oct 14, 2026
Amazing
Amazing, jimmy was fantastic and so helpful
Great experience what whole crew…
Great experience what whole crew assembling my whole unit solar and panels great customer service and great electrician was very knowledgeable and very helpful. I appreciate the whole crew that installed my whole system..
Lawrence Zygmunt
Oct 14, 2026
Hooked up the system exactly as we…
Hooked up the system exactly as we planned for my home security. Showed me how to use the system and the options that are available.
To Secure My house and my family.
The Values of your money worth when you get the great service to Secure your home and your family. The results for camera is excellent as well as the range and areas it covers the best. Crystal and very clear.
I had an amazing experience with…
I had an amazing experience with Vivint! Everyone I encountered was extremely patient, professional, and kind throughout the entire process. They took the time to answer my questions and made sure I felt comfortable and confident with my new security system. As a mother who works long overnight hours at the hospital, having peace of mind knowing my children are safe while I’m away means everything to me. I can now go to work feeling more secure and at ease. Thank you, Vivint, for your outstanding customer service and for giving me one less thing to worry about. I truly appreciate you all!
My technician was polite, honest and patient
My technician RB was polite, honest patient and very thorough
Terrific installation
The installation. Ben and Richard were terrific. They showed on time and stayed late to get two systems up and working. Unfortunately I had no internet service which made their install more difficult but they stayed and got their equipment installed and working,
I had a great installer Jose
I had a great installer Jose! He explained everything in detail. He did a wonderful install and left everything neat and clean.
Chibuzo Anaekwe
Oct 14, 2026
Technician was prompt
Technician was prompt
The technician was courteous and…
The technician was courteous and thorough during the process.
Tammy Silver
Oct 14, 2026
Installation
They were able to give me an earlier installment date. Intaller was very profession and explained the equipment thoroughly.
Merrina Goodwin
Oct 14, 2026
everything was great
true to word
Donald Clark
Oct 14, 2026
Install was easy
Install was easy
PauletteWood
Oct 14, 2026
I am finally relieved to have my new…
I am finally relieved to have my new security system. I am able to see who is coming and going around my house, it gives me a sense of security knowing I have a reputable company that I can trust. They were upfront with the cost and there were no hidden prices. I look forward to a good continuing relationship with Vivint.
An amazing experience!
I had an amazing experience as my technician, Tristan Santana s was the best! He was highly knowledgeable, respectful, professional and courteous!
Richard Sage
Oct 14, 2026
Jariel was very knowledgeable
Jariel was very knowledgeable, helpful with the app setup on my phone and conscientious about cleanup as it was a torrential rainfall the day of installation. She truly cared about making sure I was satisfied with her work and that everything was working properly for me.
Jack And Annette Tones, Jr
Oct 13, 2026
Satisfied
Really satisfied with the installed equipment so far. Also Darius, my installer, was awesome and very helpful.
Feels Safe
Great cameras, great customer service 👏
Vernon Dariso
Oct 13, 2026
Victor made himself feel like family.
Victor made himself feel like family.
installer was friendly
installer was friendly, knowledgeable, and quick
5 star
Easy system to learn
I really love the products and…
I really love the products and ingenuity of VIVINT. I love how VIVINT can integrate to make my life more simplistic however, I would like to add that. I think VIVINT should really look into having its own AI built into the system for example where you could say hey VIVINT turn on my lights or hey VIVINT arm my system so on and so forth I think this would be a great feature and you should also bring back being able to integrate Google products or Alexa and other services so that customer can get the full experience of having a SMART HOME system. Other than that I think David is a great company and I really admire the technicians and the hard work that they do.
Jitho Jalloh
Oct 13, 2026
I am extremely satisfied with my…
I am extremely satisfied with my experience with Vivint Home Security. Knowing that my home is protected gives me a great sense of safety and peace of mind.
I especially want to recognize Lou, who came to my home. His knowledge, professionalism, and patience were truly outstanding! He took his time to address my concerns, explain everything clearly, and make sure the system was working properly. He never made me feel rushed and demonstrated exceptional customer service throughout the entire visit.
It’s rare to find someone so knowledgeable, patient, and dedicated to customer satisfaction. Vivint is fortunate to have such an excellent technician representing the company. I truly appreciate his service and highly recommend Vivint Home Security!
Jonathan Jackson
Oct 13, 2026
Love it because I need this for my…
Love it because I need this for my house
Victor Cordova
Oct 13, 2026
Best of the best no questions ask
Best of the best no questions ask
Customer Service is definitely on point
Reaching out to Customer Service for my COI was absolutely a pleasure.