Johnny howard
Nov 4, 2026
Dear Vivint Customer Support Team,
Dear Vivint Customer Support Team,
I am writing to share my positive experience with Vivint and to commend the excellent service I recently received. Aiden Gun provided outstanding support on 10/25/2026 and deserves recognition for his professionalism. Preston #257885 the service technician, from the moment he arrived he was courteous, efficient, and highly knowledgeable. He took his time to diagnose and solve the issue. he was very polite and informative. He ensured that everything was working perfectly before leaving.
Derrick Harper
Nov 4, 2026
This guy is awesome 10 thousand starz
This guy is awesome 10 thousand starz
Tisa Hennessy
Nov 4, 2026
The process was smooth and quick
The process was smooth and quick. Our installer was informative and quick with the install.
Your technician who came to the house…
Your technician who came to the house to sit everything up very smart young man
Michael Glenn
Nov 4, 2026
Alex was very helpful
Alex was very helpful troubleshooting and solving the issue. I was reminded how many different features my system had and he was very professional while answering my questions. Great attitude well deserving of a 5 star!
Ernesto Garcia
Nov 4, 2026
Darius was amazing
Darius was amazing! Great customer service and explained everything very thoroughly.
Silvia Andrews
Nov 4, 2026
Great customer service!
Great customer service!
CHERYL HUNTER
Nov 4, 2026
Vivint is awesome!
Vivint is extremely user friendly. The price is right. Installer was professional, personable, efficient, and extremely knowledgable.
He was fast and very informative…
He was fast and very informative answered all my questions and provided excellent advice and guidance on how my system worked and the best spots for coverage
Everything was set up and performed in…
Everything was set up and performed in a timely manner! Excellent customer communication! If everything was explained, installed, and tested.
We are enjoying the new system!
Russ Cochrane
Nov 4, 2026
The set up guy was terrific
The set up guy was terrific. He gave us great confidence in your service. I think his name was Tyler.
We're enjoying the services
The installation was fast, done well, and clean. They used the wall space used by a previous homeowner's system which was great. We love having the notifications of someone on the property. So far we have no complaints.
The personal who installed the system…
The personal who installed the system and completed the education was wonderful!
Delwyne Chavis
Nov 4, 2026
Nice lady who installed was so patient…
Nice lady who installed was so patient , kind and informative with her advise
Harley Scheidegger
Nov 4, 2026
Ethan the installer was excellent and…
Ethan the installer was excellent and explained everything
Very polite and knowledgeable
New Alarm System
Nice Technician, great work and fast installation
Installment was good installer was very…
Installment was good installer was very nice everything went great
Our installation was well done and we appreciate the professional support.
Our installation was well done and Damien was kind and considerate. Thank you Vivint for your professionalism.
Irma Hernandez
Nov 4, 2026
Everything works great
Everything works great
Michael Holmes
Nov 4, 2026
works really well
works really well
So far I really like it
So far I really like it. The hub on the wall is so useful vs having to open my phone to see who's at my door. Plus it feels fancy to have the tablet on the wall - none of my friends with Ring have anything like it. The sales guy knew his stuff, the install was quick and easy, all around dope service.
very good service
very good service
Aaron Kemnitzer
Nov 4, 2026
Great service installer and camera view
Great service installer and camera view
My Reps that installed my system were…
My Reps that installed my system were awesome. Very informative and knowledgeable.
Maria Alcocer
Nov 3, 2026
The technician
The technician, is very professional
Alistar Criqui
Nov 3, 2026
The staff were amazing
The staff were amazing.
The tech that set up our system, did it so quickly and answered all of our questions and concerns.
Michael Mcdonald
Nov 3, 2026
Convenient and friendly service
Good quality product.
Bryan Montgomery did an excellent job!
Bryan Montgomery did an excellent job!
So far so good
So far so good! I'm new to Vivint after 12 years at ADT.
Being there when I need them to answer…
Being there when I need them to answer any questions and work with me no matter what my issue is Vivint thank you.
Very thorough and very informative
Very thorough and very informative. The salesman was very good and very personable
Rodney Norman
Nov 3, 2026
Camera system
I didn’t this camera system work really well i had ADT at first and their system is no where compare to this one so i recommend everyone who looking a gear camera system to get vivint and price is alot cheaper than ADT.
Charles Bates
Nov 3, 2026
Good tech
Good tech. Good at explaining system
I’m very satisfied
I’m very satisfied
Phoebe Craven
Nov 3, 2026
Ray is excellent!
Ray is excellent!
Time frame to costumers.
Your rep. was very curtious, knowagable and efficient. He answered all my concerns. The instillation process was handeled within the proper time as stated.k
Vivint
Other than the bad experience with one technician, you were able to get another technician out right away to do the job.
Jeanette Buckantz
Nov 3, 2026
What I noticed was attention to detail…
What I noticed was attention to detail for the installation process, the honest and helpful information provided by the installer was great. Customer service staff was helpful each time I reached out. The pricing was spot on for us, there is a real appreciation for that. All in all it was a wonderful experience.
ALICE LEE MALONE
Nov 2, 2026
Dominic Cruz Houston TX
Technician - Domonic Cruz was on time professional abd approachable. ( Hou, TX) Thank you Mr D.Cruz
Mitchell Hamilton
Nov 2, 2026
Outstanding
Outstanding
Massogbe Britton
Nov 2, 2026
The representative took the time to…
The representative took the time to answer my questions clearly and provided helpful, trustworthy information.
Robert G Hill III
Nov 2, 2026
Our installer Jonathan Gonzalez is the…
Our installer Jonathan Gonzalez is the BEST
Cornelius Abron
Nov 2, 2026
The technician was very knowledgeable…
The technician was very knowledgeable about the equipment answer our questions.
My tech was great
My tech was great. Efficient, tactful, and knowledgeable. He was able to rework my package so that it better fit my needs and I appreciate his help.
Timothy Davis
Nov 2, 2026
Great service
Great service. Easy process outstanding product.
Robert Bobby Bowman
Nov 2, 2026
He was a very nice tech and yes he knew…
He was a very nice tech and yes he knew his work I really want to give him a 5
The technician who service our home did…
The technician who service our home did a really good job