Everything works fine
Everything works fine
Michael Chesson
Sep 12, 2026
Very nice and helpful workers
Very nice and helpful workers
Donald Liggon
Sep 12, 2026
The person was experienced and wonderful
The person was experienced and wonderful
Joshua Shamlin
Sep 12, 2026
The vivint service is slowly new to me…
The vivint service is slowly new to me but so far its work pretty good.
Dawn O'Brien
Sep 11, 2026
Fast and reasonable
I was sad that the got a thermostat in my bundle and it isn’t compatible with my house but they wouldn’t switch it out for anything else even things that were priced cheaper. That is vivints bad, but my tech was awesome.
My experience was good
My experience was good, but not necessarily great. Total cost of products and services should be clearly presented before actually getting to the point of signing of contract. I was already interested in obtaining a home security system, so a "fast" sales pitch was almost counter-productive. I still have a few general questions that I need answered.
Melissa Staricka
Sep 11, 2026
Brock was very professional and…
Brock was very professional and informative! This is very user friendly system.
Hilda Demouchet
Sep 11, 2026
How to use the app and panel
The tech was very computer savvy.
My Door bell is currently showing offline. I need this fixed ASAP!!!
My Door Bell is currently showing offline. I need this fixed immediately!
Great and informative service
Great and informative service
SHANNON DEAN
Sep 11, 2026
Customer
I have the ring doorbell and love it. I can see when my older kids show up and young kids try to sneak out.
HECTOR GONZALEZ PACHECO
Sep 11, 2026
Frendli.informstive,very professional
Frendli.informstive,very professional
Brub
Everything is working great, no problem, was a fast great setup.
Dorris Hunter
Sep 11, 2026
The technician was very professional
The technician was very professional, courteous and helpful.
I think they have improved a lot since… theyhave been in busines.And I think they have more qualified personnel.
I think they have improved a lot since I first signed up with them. I was ready to give up with them and with their changes, and aking care of my business, I am very happy with them now. The gentleman that came out to check out my system and get it working right again was VERY HELPFUL AND NEW HIS BUSINESS. I give him a personal rating
of EXCELLENCE.
Overall very good experience from sale to install
Very impressed with the quality of the products used. The sales person interaction was very good. Answered all my questions, not overly pushy. Installation team was professional, demonstrated care with how they installed equipment so it was clean and orderly. Explained everything well.
DANIELLE A FORTNER
Sep 11, 2026
Our technician was professional
Our technician was professional, informative, and knowledgeable. Joseph was very helpful and thorough. Glad to be apart of the Vivint Community.
Noelia Aguilar
Sep 11, 2026
The person that came to do the…
The person that came to do the installation explained everything extremely well .
William Bueltman
Sep 11, 2026
Andy is a very thoughtful and honest and respectful he helped my wife and I I when we need help
Andy is a very kind and respectful worker who came and help us out with our alarm system and talk through of how to use the alarm system I will recommend him to anyone who needs alarm system you guys are great
JOSE RAMIREZ
Sep 11, 2026
Jose
Technical enrolling
The installer arrived on time and was…
The installer arrived on time and was very polite and informative about the installation and how the system works.
Great people.
Great people.
The gentleman that came to my home was…
The gentleman that came to my home was prompt was ready to work and actually helped remove some of the old security screens from my home which was nice to only have one screen
ANTOINE ROBINSON
Sep 11, 2026
Very reliable
Very reliable! Installers and salesperson were excellent!
Joshua Kellam
Sep 11, 2026
Great service
Great service
Nice customer service
Nice customer service
Reggie Robinson
Sep 11, 2026
They did a great job
They did a great job
Christina Lemon
Sep 11, 2026
I really like this company
I really like this company
Angela Wright
Sep 11, 2026
Loving the system
My tech was friendly and experience. He explained everything in detail and easy,
Vivint is The Way to Go!
Everything from discussing the plan for me, scheduling, installation, and explanation of equipment went very smoothly! Very nice, patient, and kind people to work with at this company!
Staff and service were great
Staff and service were great! Enjoying the product also and feel safer for sure!
Agent was very helpful in confirming my…
Agent was very helpful in confirming my needs.
Angel Mporampora
Sep 11, 2026
The tech was very patient and…
The tech was very patient and professional
Elizabeth Dombrosky
Sep 11, 2026
Worked with me and my needs
Worked with me and my needs
GRACIE SIMON
Sep 11, 2026
The salesman
The salesman, Colin, was informative, lively, knowledgeable and professional.
Drue Sanders
Sep 10, 2026
Brandon made the install easy and was…
Brandon made the install easy and was helpful in making sure we had what we needed to insure our home was covered
Great customer service (phone and…
Great customer service (phone and installer). Clear explanation of the process. Well done.
Andrea Thorpe
Sep 10, 2026
Good communication and timely install
Good communication and timely install. Happy with system so far. I am still waiting on the signs. I want people to know we have the system as a deterrent.
Very knowledgeable young man…
Very knowledgeable young man representing the product.
Edward Coben
Sep 10, 2026
Good installer = good experience
My installer, August, explained clearly & succinctly each product he planned to install & to be sure it was what I wanted. He was also technically very knowledgeable & wasted neither time nor words in completing his work. Along with these attributes, he was also pleasant in his manner & careful to not damage any nearby furnishings. Edward Coben
Nana Williams
Sep 10, 2026
EXCELLENT TECH LADY CAME AND DID A…
EXCELLENT TECH LADY CAME AND DID A WONDERFUL JOB
Beth Petterson
Sep 10, 2026
Great system…
Great system…. Very high tech and high value and easy to use.
Great installer!!!
Elizabeth Vargas
Sep 10, 2026
The technician was very professional…
The technician was very professional and explained everything clear. The sales representative was very polite and explained all the options we had.
Shirley Williams
Sep 10, 2026
The Salesman
The Salesman, although a temp agent was Excellent and very patience.
The installation technician was professional and easy to work with.…
The installation technician was professional and easy to work with.
However, Vivint the Company I'm disappointed in for withdrawing $107.00 from my checking account on September 04, 2026 without my consent or agreement. I'm waiting for my refund back into my checking account.
Terri Hinkel
Sep 10, 2026
The process was very easy to instal and…
The process was very easy to instal and learn the system. Everyone was very helpful
Technician was prompt and informative
Technician was prompt and informative
Benjamin Coughlin
Sep 10, 2026
Everyone was polite and professional
Everyone was polite and professional. The installation tech was very knowledgeable, helpful and respectful when installing the system. One of the best experiences we have had with working being done on any of our homes.