Vivint Smart Energy Promotion Terms & Conditions
This promotion (the “Promotion”) is sponsored by Vivint, Inc. (“Vivint”), whose primary office is located at 3401 Ashton Blvd, Lehi, UT 84043. Vivint will conduct the Promotion substantially as described in these terms and conditions. Under the Promotion, Vivint will provide you a Vivint home security package at discount pricing when you purchase a residential solar energy system from one of Vivint’s partner solar system vendors (“Eligible Solar Vendor”). If you are an existing Vivint customer who purchases a residential solar energy system from an Eligible Solar Vendor, Vivint will give you a discount on your existing alarm system monitoring services.
Eligibility
To be eligible for this Promotion, you must (i) be 18 years of age or older, (ii) reside in the United States, (iii) sign an agreement to purchase a residential solar energy system from an Eligible Solar Vendor or sign a power purchase agreement that involves a residential solar energy system being installed by an Eligible Solar Vendor (each a “Solar Agreement”), (iv) receive an invitation to participate in the Promotion from an Eligible Solar Vendor who shares your information with Vivint, (v) if you are not an existing Vivint customer, sign an agreement with Vivint for a Vivint home security system and alarm system monitoring services (“Vivint Agreement”), and (vi) have an active email address and internet access.
To remain eligible for ongoing discount pricing associated with this Promotion, you must (a) not cancel your Solar Agreement, (b) not cancel your Vivint Agreement, (c) remain at the address associated with your solar system and your Vivint home security system, and (d) remains current on any monthly payments you owe to Vivint.
The Promotion is subject to federal, state, and local laws and regulations and is void where prohibited by law. Vivint will make final eligibility decisions in its sole discretion.
How to Participate
If you are eligible to participate in the Promotion and are not an existing Vivint customer, Vivint will contact you to schedule an in-person installation of a promotional Vivint home security system package (“Promotional Package”). During the scheduled visit, you may choose a Promotional Package from the list shown below or the then-current package list. You will then sign the Vivint Agreement and your Vivint home security system will be installed.
If you are eligible to participate in the Promotion but are an existing Vivint customer, Vivint will give you a discount on your existing alarm system monitoring services in the amount of $20 or a discount that brings your monthly fee to $14.99, whichever is lower. This discount will continue for 60 months if you remain a Vivint customer during that time. The discounts will take effect within approximately eight days following the execution of the Solar Contract and will be applied to your invoice the following full month.
Promotional Packages
If you are an eligible new customer, you may select from the following Vivint home security packages at the following promotional prices:
Essentials Package. This packaging includes the following at $0/month for 12 months:
- 1 Vivint Smart Hub
- 1 Doorbell Camera Pro
- 1 Smart Thermostat
- 3 Door/Window Sensors
- 1 Motion Sensor
- Professional installation of the products in this package
- Vivint mobile app
- 24/7 alarm monitoring services for 12 months
This package has an approximate retail value ARV of $1,169.97. After the first 12 months, your subscription to 24/7 alarm monitoring services will automatically renew on a month-to-month basis for $49.99 per month.
Essentials Plus Package. This packaging includes the following at $0/month for 12 months:
- 1 Vivint Smart Hub
- 1 Doorbell Camera Pro
- 1 Smart Thermostat
- 3 Door/Window Sensors
- 1 Motion Sensor
- 1 Smart Door Lock
- 1 Outdoor Camera Pro
- Professional installation of the products in this package
- Vivint mobile app
- 24/7 alarm monitoring services for 12 months
This package has an approximate retail value ARV of $1,749.95. After the first 12 months, your subscription to 24/7 alarm monitoring services will automatically renew on a month-to-month basis for $54.99 per month.
Premium Package. This packaging includes the following at $24.99/month for 12 months:
- 1 Vivint Smart Hub
- 1 Doorbell Camera Pro
- 1 Smart Thermostat
- 4 Door/Window Sensors
- 1 Motion Sensor
- 1 Smart Door Lock
- 1 Outdoor Camera Pro
- 1 Indoor Camera
- Professional installation of the products in this package
- Vivint mobile app
- 24/7 alarm monitoring services for 12 months
This package has an ARV of $1,999.94. After the first 12 months, your subscription to 24/7 alarm monitoring services will automatically renew on a month-to-month basis for $49.99 per month.
Premium Plus Package. This packaging includes the following at an initial price of $34.99/month:
- 1 Vivint Smart Hub
- 1 Doorbell Camera Pro
- 1 Smart Thermostat
- 4 Door/Window Sensors
- 1 Motion Sensor
- 1 Smart Door Lock
- 1 Garage Door Controller
- 1 Outdoor Camera Pro
- 1 Indoor Camera
- 1 Spotlight Pro
- Professional installation of the products in this package
- Vivint mobile app
- 24/7 alarm monitoring services for 12 months
This package has an ARV of $2,799.91. After the first 12 months, your subscription to 24/7 alarm monitoring services will automatically renew on a month-to-month basis for $59.99 per month.
For more details about these packages' individual products and services, see www.vivint.com.
Forfeiting the Promotional Discounts
If (i) you cancel your Solar Agreement or (ii) your solar energy system is not installed within 120 days of the Solar Contract being signed, you will no longer qualify for the promotional pricing on alarm monitoring services and, if you are a new customer, the term of your Vivint Agreement will increase to 60 months. Your non-promotional pricing will be recorded in the Vivint Agreement you sign for 24/7 alarm monitoring services.
General Conditions
This Promotion is subject to change at any time. Vivint may amend these terms and conditions at any time. Amendments apply to all our services directly or indirectly (through 3rd parties) made available online, through any mobile device, by email, by text, or by telephone. By accessing, browsing, and using Vivint’s website or any of our applications or by completing a rebate, buyout, or rewards application, you acknowledge and agree to these terms and conditions. All expenses not stated herein as part of this Promotion are your responsibility. This offer is valid in the United States only. It is always your duty to comply with these terms and conditions.
Vivint is responsible for any damages or incidents (physical, financial, or otherwise) that may occur due to this Promotion or the anticipation of the fulfillment of this redemption process. This offer is void where taxed, restricted, or prohibited by law. All materials and documentation submitted or uploaded by you, will become property of Vivint and will not be returned to you. Information submitted with an entry is subject to the Privacy Policy stated on Vivint’s website, www.vivint.com. Click here to read the Privacy Policy.
Vivint and its affiliates, subsidiaries, and parent companies are not responsible for any inaccuracies in information that may be used in this Promotion; for any technical or human error that may occur in the processing of reimbursement application, including data entered by you; any application miscommunications such as technical failures related to computer, telephone, cable and unavailable network or server connections; related technical failures or other failures related to hardware, software or virus; or incomplete, late or misdirected entries. Any compromise of the fair and proper conduct of this Promotion related to a computer virus or similar type of technical impairment that may affect the fairness, security, or administration of the Promotion may result in the termination, amendment, or modification of the Promotion or portion thereof at Vivint’s sole discretion. Vivint reserves the right, in its sole discretion, to void any entries of Participants who Vivint believes have attempted to tamper with or impair the administration, security, fairness, or proper processes of this Promotion or who act in an unethical manner or with the intent to threaten or harass any other person.
By participating in the Promotion, you waive all rights to claim punitive, incidental, and consequential damages, attorneys’ fees, or any damages other than actual out-of-pocket costs or losses that may arise concerning participation in the Promotion or acceptance, possession, and use of any reimbursement. All causes of action arising from or connected with this Promotion shall be resolved individually, without resorting to any form of class action. Your participation in this Promotion constitutes your agreement to release and hold harmless Vivint and its subsidiaries, representatives, parents, affiliates, partners, advertising and promotion agencies, successors, agents, assigns, directors, employees, and officers against and from any and all claims, liability, illness, injury, death, litigation, loss, or damages that may occur, directly or indirectly from participation in the Promotion. Some jurisdictions may not allow certain limitations on damages or the ability to seek damages through a class action, so some restrictions may not apply to you.
By participating in this Promotion, you (i) acknowledge compliance with these terms and conditions, including all eligibility requirements, (ii) warrant that any information you provide in connection with this Promotion is true and accurate, and (iii) agree to be bound by the decisions of Vivint, which shall be final and binding in all matters relating to this Promotion. Participants who have not complied with these terms and conditions are not eligible. This Promotion is subject to federal, state, provincial, and municipal laws. All issues and questions concerning the construction, validity, interpretation, and enforceability of these terms and conditions or your or Vivint’s rights and obligations in connection with this Promotion shall be governed by and construed by the substantive laws of the State of Utah without regard to conflicts of law principles. All entrants in the United States consent to the jurisdiction and venue of the federal, state, and local courts of Utah.
If any Promotion details contained in these terms and conditions conflict with any Promotion details contained in other Promotion materials (including, without limitation, any point of sale, online or print advertising, or dashboards), the details of the Promotion as outlined in these terms and conditions shall prevail.
Vivint’s failure to or decision not to enforce any provision in these terms and conditions will not constitute a waiver of that or any other provision. If any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.