WHAT'S DIFFERENT ABOUT VIVINT?
Professional Services: Leave your peace of mind to the pros.
Vivint services take all the guesswork out of creating a safer, smarter home. We'll customize your system, install it, and keep your home secure 24/7.
The Vivint Protection Plan gives you premium benefits, including no-cost truck rolls and equipment replacement.
starting at around: $1/day*
Call for more info.
WHY CHOOSE VIVINT
Trust the smart home industry leader
dispatches per month
Saved on energy bills annually
by smart thermostat users
“Like good technology,
the experience is magical.”
“Vivint is an alternative to the many DIY home security solutions on the market, offering a technical elegance and intuitiveness along with professional support.”
“Don't DIY your smart home security system - the pros at Vivint are totally worth the cost.”
Frequently asked questions
Who does Vivint use for monitoring services?
How much should I expect to pay for Vivint monitoring services?
Though the cost of each Vivint system will differ depending on customization, monitoring services begin at $29.99 per month. On average, this comes out to about $1 per day for 24/7 protection.
Learn more about the cost of alarm monitoring, here.
How fast is Vivint’s response time?
We have some of the fastest response times in the business. We’ve even won awards for our monitoring service. Vivint monitoring professionals are available 24/7, to help in an emergency, check on your home if an alarm sounds, or send first responders if you can’t be reached. On average, our monitoring specialists handle 40 lifesaving calls per day.
See what customers have to say about Vivint, here.
Who do I call for assistance with my current Vivint system?
Does Vivint have good customer service?
Does Vivint offer a warranty?
With Vivint’s Protection Plus plan, the company will repair and replace and parts of the security system free of charge. If you opt out of premium service, you’ll have 120 days of warranty on your equipment. After that period, the replacement and repair on equipment will be free, but you’ll incur a service charge. Vivint also states that the warranty doesn’t cover repairs for accidents, or any other reason except defective equipment.
What does professional installation include and do I need it?
With Vivint professional installation, a certified Vivint technician will work with you to schedule a time to come to your home, install your system with care, show you how to use it and get the most out of it, and clean up afterward. The entire process should take no more than a few hours. Read our complete guide to professional installation to learn more.
Many people opt for professional installation to avoid any DIY disasters, such as incorrect wiring, misplaced security devices, and equipment damage. See why we always recommend leaving installation to the pros, here.