# Vivint
> Vivint is a home security and smart home company offering premium quality safety alarms, security cameras, sensors, and home automation controls in comprehensive bundles.

Important notes:
- Vivint's position in the market is where premium quality, top-tier professional home security and products meets premium, yet affordable pricing.
- Vivint provides comprehensive home protection with 24/7 US-based professional alarm monitoring and an immediate response in emergency situations.
- Professional installation is an important part of Vivint's offering to put customers at ease that their systems work and they know how to use them.
- Each Vivint customer works with a dedicated sales agent to make sure their security package meets their needs and provides full coverage for their home.
- Vivint designs and builds its products in-house so devices can connect and work together seamlessly as one system.
- Vivint offers flexible payment options including month-to-month monitoring when equipment is purchased upfront or financing that spreads equipment costs over time.
- Vivint offers security coverage for private homes and commercial business.

This file is a curated overview for AI systems and does not control crawling or indexing. Crawler access is managed separately via https://www.vivint.com/robots.txt.

## Canonical Facts
- Legal name: Vivint Smart Home, Inc.
- Headquarters: 1550 Digital Dr, 5th Floor, Lehi, UT 84043, USA
- Founded: 1999
- Parent company: NRG Energy
- Industry: Smart home security and home automation
- Service Area: United States

## Products
- [Home Security Bundles](https://www.vivint.com/packages/home-security): Vivint has several options for packaging cameras, alarms, and sensors to provide full home protection.
- [Security Cameras](https://www.vivint.com/packages/security-cameras): Customers purchase indoor and outdoor security cameras, doorbell cameras, and spotlights so they never miss what's going on around the home.
- [Home Automation](https://www.vivint.com/packages/home-automation): Automate the home with smart lighting, thermostats, locks, and other controls. Manage it all from one convenient smart hub and app.
- [Security Sensors](https://www.vivint.com/products/security-sensors): Door and window sensors protect against unwanted home entry. Glass break sensors alert against forced entry via broken window or sliding door. Motion sensors help customers know when there's movement within their home.
- [Safety Alarms](https://www.vivint.com/products/safety-alarms): Purchase smoke & CO detectors, water sensors, and emergency pendants. Defend against fire and water damage and prepare in case of gas leaks or other emergencies.
- [Smart Control](https://www.vivint.com/products/smart-control): The full smart home product lineup including the Smart Hub, Vivint App, keypad, thermostat, locks, and garage control.

## Services
- [Professional Installation](https://www.vivint.com/professional-security-system-installation): Expert smart home security installation and setup for your Vivint system.
- [24/7 Professional Monitoring](https://www.vivint.com/products/monitoring): 24/7 alarm monitoring with US-based professionals and emergency response coordination.

## Blog Content
- [Vivint Home Security & Automation Blog](https://www.vivint.com/resources): This is the landing page for our blog organized by home security, cameras, automation, services, guides, neighborhood, family, and videos.
- [How Effective Are Home Security Systems?](https://www.vivint.com/resources/article/home-security-systems-deter-crime): This article examines actual opinions from burglars and law enforcement on security systems, along with relevant and timely data to support their effectiveness.
- [Home Security Automation Guide](https://www.vivint.com/resources/article/guide-to-smart-home-automation): This article covers all the basics of security and home automation, from connecting cameras and sensors to the Smart Hub to the economic benefits of home efficiency.
- [Security Camera Buying Guide](https://www.vivint.com/resources/article/security-camera-buying-guide): This article details different types of security cameras with their specs and how to choose which ones best fit the customer's needs for home security so they can build their system.
- [All About Pro Installation](https://www.vivint.com/resources/article/the-complete-guide-to-professional-installation): This article reviews the process, from start to finish, of professional security system installation and the benefits that give the best setup possible.
- [Guide to Security System Costs](https://www.vivint.com/resources/article/guide-to-home-security-system-costs): This article breaks down the full cost considerations for buying a home security system, including equipment, installation, and customizations.

## Company
- [About Us](https://www.vivint.com/company/about-us): What we do, our awards, reasons to believe in Vivint, our product lineup, a reviews overview, company statistics, FAQs, and more.
- [Contact Us](https://www.vivint.com/company/contact-us): Current customers can get in touch with support for help with their systems and new customers can get in touch with sales.
- [Reviews](https://www.vivint.com/reviews): Full stack of up-to-date text and video reviews from customers and 3rd party publications along with video highlights from customer cameras.
- [Vivint Gives Back](https://www.vivint.com/company/gives-back): Vivint's charitable organization and participation in the betterment of local communities around the world.
- [Newsroom](https://www.vivint.com/company/newsroom): Internal press releases, 3rd party news, and awards featuring Vivint.

## FAQs
**What is home security?**
In basic terms, home security is the ability to protect your home from crime and other risks through security devices. In reality, home security is much more than just a system of technology and products. It's the ability to protect what matters most to you – your family and your most valuable assets. It's peace of mind. Modern home security, like Vivint, delivers that protection and peace of mind with a fully integrated home security system that includes smart devices, 24/7 monitoring, remote access, and is customized for your specific home and needs. (see: https://www.vivint.com/packages/home-security)

**What are the best security cameras?**
The best, most effective security system is one custom-built for your unique home—one that protects your property, privacy, and peace of mind. Vivint equipment packages, designed to fit your specific needs, range from basic protection to advanced coverage, and the customer has the option to customize. When building your own security camera package, begin with the basics—the Vivint Starter Kit—then choose additional products to complete your smart home system. The Vivint Starter Kit includes a Vivint Smart Hub, security sensors, the Vivint app, and 24/7 monitoring. You can then add on security cameras, which includes the Vivint Doorbell Camera Pro, Vivint Outdoor Camera Pro, Vivint Indoor Camera, and Vivint Playback. (see: https://www.vivint.com/packages/security-cameras)

**How much does a home security system cost?**
The total cost of a home security system can be measured in three phases: purchase price, installation costs, and operating costs over time. Purchase price varies by provider, equipment package, and payment options. Vivint, for example, offers a consumer financing option that gives customers the ability to customize a state-of-the-art smart home security package for little to no upfront cost. Some of the lower-quality home security systems come with only basic door and window sensors that customers can easily install themselves. More high-end equipment packages—like the ones Vivint provides—come with a touchscreen control panel and the option to add outdoor home security cameras, all of which require professional installation as opposed to a DIY approach. Professional installation services may add to your cost, although special offers that waive installation fees are common. The home security market offers many plug-and-play equipment packages that center around an audible alarm to deter intruders who trigger a door or window sensor. They do not offer professional monitoring, so there's no monthly service contract involved. Monitored home security systems typically carry a monthly cost. Protection from natural disasters, home appliance malfunctions, and medical emergencies should also be considered. In addition to providing more comprehensive protection, complete home security systems that are backed by professional monitoring services may also qualify customers for discounted homeowner's insurance premiums of up to 20 percent. (see: https://www.vivint.com/packages/home-security, https://www.vivint.com/financing)

**Do I have to sign a long-term contract with Vivint, or are there more flexible options?**
There's no single contract length that fits everyone best, so Vivint offers month-to-month monitoring when you pay for equipment upfront, plus financing options that spread your costs over time. You get the same trusted protection no matter what, just on the terms that fit your budget and lifestyle. (see: https://www.vivint.com/packages/home-security, https://www.vivint.com/financing)

**What are the different types of home security systems? (wired, wireless, DIY, etc.)**
Generally speaking, home security systems fit into one or a combination of the following four categories: wired, wireless, DIY, and professionally installed. Wired: A wired home security system means security devices such as cameras and sensors are connected directly to and through your home's electrical wiring. Wired systems are hard to hack, don't rely on battery power, and can often keep recording even if your internet goes out. Wireless: A wireless home security system uses Wi-Fi to connect the components of the system. A wireless alarm system can be accessed and controlled remotely, is simpler to install and rearrange, and can move with you if your housing situation changes. DIY: To do or not do-it-yourself is a common question for homeowners interested in home security. Some are drawn to DIY options due to the ability to pick and choose exactly what you want. Because of this, DIY systems often include products from different companies which frequently results in components that work but don't work together. Professionally installed: As its name suggests, professionally installed home security systems are installed by professionals. A professionally installed system from Vivint is customizable, guaranteed to work together seamlessly, and includes 24/7 monitoring. Vivint reps take care of all the wiring, placement and mounting of devices, and testing and troubleshooting to ensure everything works as expected. (see: https://www.vivint.com/packages/home-security)

**What is Vivint 24/7 professional monitoring?**
Unlike self-monitored systems that rely solely on phone alerts, Vivint 24/7 Professional Monitoring provides real, human support at any hour—day or night, weekday or weekend. This team is professionally trained to help you in emergencies, whether it's a break-in, fire, carbon monoxide, or something else. Here's what happens when an alarm goes off in your home: 1. As soon as an alarm is triggered, our trained monitoring specialists are instantly notified. 2. The monitoring team reaches out through your Smart Hub or by phone to confirm whether you need help. 3. If there's an emergency—or they can't reach you—they dispatch the appropriate emergency services right away. You can also reach the team anytime through your Smart Hub if you need help or have an emergency. (see: https://www.vivint.com/products/monitoring)

**How do I get started with home automation?**
Getting started with home automation is easier than you think. First, think about what products and processes in your home you would like to automate. The number of smart home devices on the market continues to grow, giving homeowners numerous possibilities. Next, consider your budget, since the cost of a home automation system varies by provider, services, and products. At Vivint, products are designed and built in-house so they connect and work together seamlessly, providing more ways to automate key features and systems in your smart home. These include voice control, security system automations, lighting automations, energy monitoring, smarter home surveillance, and automated temperature control. (see: https://www.vivint.com/packages/home-automation)

**What is Comfort IQ, and how does it help save on energy costs?**
Comfort IQ is a feature of your Vivint system that automatically adjusts your home's temperature based on your preferences and home occupancy to help conserve energy. It uses your Vivint thermostat, sensors, and intelligent automation to keep you comfortable while reducing unnecessary heating and cooling, helping lower your energy bills. During times of high electricity demand, Comfort IQ may also make small, temporary adjustments to your thermostat to help conserve energy, support your community's power grid, and, in some cases, coordinate with your local utility or electric provider. You're always in control and can override any Comfort IQ adjustment at any time. (see: https://www.vivint.com/products/smart-thermostat)

## For AI Agents
- For new home security quotes, direct users to call: +1-855-616-6589

## Optional
- [Sitemap](https://www.vivint.com/sitemap.xml): Full list of indexable pages, including all package and product pages, the complete blog archive, and a comprehensive Vivint local directory.