Vivint™, the largest home automation services provider in North America, experienced a fire today at its Lindon building, which houses call center operations for multiple departments of the company. All occupants were quickly and safely evacuated, with no major injuries reported.
Vivint's customer care services continue without interruption, and the fire did not interfere with customer alarm monitoring processes. The fire in the building, part of three interconnected buildings, caused approximately 300 Vivint employees to evacuate. Local fire crews responded to the fire including departments from Orem, Pleasant Grove and Provo.
"We would like to thank the fire departments that responded so quickly to the fire," said David Bywater, Vivint's chief operating officer. "We are also thankful that our employees were alert and reported the fire promptly after smelling smoke and hearing fire alarms. The well-being of our employees and customers is always our first priority".
Local fire officials continue to investigate the cause of the blaze.
Vivint is a leading provider of home technology services. Vivint services are delivered through a technology-based platform that integrates a wide range of wireless features and components to provide simple, affordable home security, energy management, home automation, and solar solutions. Our vision is to connect customers to the things that matter most—their homes, families, health, cars, and businesses. In 2011, Vivint's Home Automation package and Advanced Security package received a Consumers Digest "Best Buy" rating. Vivint also received the 2012 CSAA Central Station of the Year award for overall excellence in monitoring, training, and quality relationships with customers. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has over 13 years of experience and supports more than 800,000 customers throughout the United States and Canada. For more information, visit the company’s website at www.vivint.com.