PROVO, Utah -- APX Alarm Security Solutions, Inc., one of the nation's largest residential security and home services companies, today announced it has been selected to join the International Customer Management Institute's (ICMI) "Top 50 Call Centers for Customer Service."
ICMI's Top 50 is a prestigious benchmarking program that selected APX Alarm as one of 50 contact centers in North America to participate in setting a global standard for exceptional customer service.
As a two-time J.D. Power & Associates recipient, APX's decision to participate in the Top 50 program is a continued reflection of the companies dedication to providing outstanding customer service.
APX joins the ranks of top companies including American Express, Coca-Cola, Lego and IKEA that currently utilize ICMI's Top 50's research for continuous improvement.
"ICMI is proud to have APX join its Top 50 program in North America. This program is designed to highlight excellence in customer service, and APX's participation in Top 50 shows its dedication to running a contact center with a philosophy of continuous improvement in its service operation and the customer experience," says Layne Holley, ICMI's Director of Top 50.
About APX Alarm