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Vivint Smart Hub sitting on a kitchen countertop

About Us

Vivint helps families live intelligently in
safer, smarter homes.

WHAT WE DO

We create simple, affordable
smart homes.

  • Vivint Smart Hub Icon
    One connected system

    All of our products work together in a fully integrated system. Connect your favorite Google, Amazon, and Nest devices and control it all from the Vivint app or hub.  

  • Professional Installation Icon
    Professionally installed

    We take care of everything for you. Smart Home Pros help customize a system for your unique home, set it up, and show you how to use it.

  • Monitoring Icon
    Monitored 24/7

    Smarter security, backed by better support. Vivint monitoring specialists are always there and ready to respond in an emergency, day or night.

WHY We DO IT

Innovation drives and defines us

A safer home starts with smarter security. We are constantly innovating our products and processes to provide peace of mind for every homeowner and meet the needs of your unique home.

WHY We DO IT

Our purpose is to protect

We find purpose in proactively protecting your home and keeping you connected to it, no matter where you are. Our exclusive smart home technology does both so you can rest easy.

WHY We DO IT

Empowerment is everything

From security to convenience, we help empower you by ensuring all is well at home. Armed with best-in-class innovation and support, you can do more and worry less.

Our products and services include:

  • Google Home on Shelf with various items
    Home security and automation systems

    Complete home security systems and smart home systems make it easier than ever to protect and manage your home.

  • Close up view of Vivint Doorbell Camera Pro
    Smart security cameras

    Rest easy. With wireless security cameras and doorbell video cameras, every inch and angle of your home is captured.

  • Vivint smart locks on a door
    One-touch leaving

    Enjoy keyless entry with smart locks, and control your garage door from anywhere with smart garage door openers.

  • A security sensor setup in a home
    Smart security sensors

    Smart security sensors prevent little things from becoming serious problems, and keep you in the loop through the Vivint app.

  • Vivint Smart Thermostat on a wall next to a staircase
    Smart lighting and temperature control

    While Vivint Smart Thermostats keep you comfortable and conserve energy, Smart Lighting lets you light your home from your phone.

  • Vivint Smart Hub on the kitchen counter
    Constant monitoring and support

    24/7 alarm monitoring means our security specialists are always ready to help and your home is always protected.

Installation

Does Vivint offer free installation?

Vivint has taken the guesswork out of home security systems by including professional installation with every Vivint smart home package. Wiring, product placement, and device integration and syncing, will all be taken care of for you by a Vivint Smart Home Pro to ensure your system works seamlessly – and that you are comfortable using it.

Contact a Vivint representative today to learn more about customizing the perfect system for your home and any current promotions that may include free installation.

Cost

Do you own your equipment from Vivint?

If you purchased your equipment in full at the time of your Vivint installation, you own the products and equipment. If you financed your equipment, you own the equipment once you have fully paid the remaining balance.

Does Vivint have a cancellation fee?

Life is unpredictable. We get it. With this in mind, Vivint proudly offers a cancellation policy that is sensitive to unfortunate circumstances. Unexpected events such as death, bankruptcy, transitioning to an assisted living home, and other extenuating circumstances may qualify for your case to be reviewed by our Exceptions Review Team. Vivint also has policies to help customers who are moving or those with active duty military responsibilities.

Cancellation of Vivint service may require a fee as well as equipment return if the equipment is not fully owned by the customer.

For more information, call 1-800-216-5232 for assistance.

What is the upfront cost of Vivint?

The upfront cost of any home security system generally includes equipment purchase price, installation cost, and monitoring fees. This cost varies depending on the size of your home and the products and services you are interested in. Here at Vivint, we’re committed to making home security and smart home packages accessible, affordable, and effective. Every Vivint system includes 24/7 professional monitoring services starting at $19.99 per month plus the cost of equipment. Vivint offers customizable packages and flexible financing options that give customers the ability to personalize their own state-of-the-art home security package.

Click
here for more details on pricing or contact a Vivint specialist to learn about current promotions.

How much is Vivint a month?

Vivint is committed to providing smart home and security products and services that are both innovative and affordable. Vivint offers customizable packages and flexible financing options that give customers the ability to personalize their own state-of-the-art smart home package. Every Vivint system includes 24/7 monitoring services that start at $19.99 per month plus the cost of equipment.

Financing

What credit company does Vivint use?

Vivint partners with Citizens One®, Citizens Pay®, and Fortiva Retail Credit to offer flexible equipment financing options to qualifying customers. Vivint is proud to offer customizable packages and flexible financing options to give customers the ability to create a smart home system to meet the needs of their home, lifestyle, and budget.

Click
here to learn more about Vivint’s financing options.

Can you use Vivint without monthly fee?

Your Vivint monthly fee gives you first-class 24/7 professional monitoring, as well as full access to the Vivint mobile app. Professional monitoring means a monitoring center will be notified when any alarm is triggered and will send emergency services when needed – whether you are home or not. Full remote access via the Vivint mobile app gives you complete access to your system and ensures you get vital alerts and notifications about your system and property. Using your Vivint products without a monthly fee means your system will not have the benefit of 24/7 monitoring and will lose app access, though you can still control your system through your Vivint panel in your home.

Learn more about the benefits of professional monitoring
here.

What happens if you cancel Vivint?

Cancellation of your Vivint contract will result in the loss of monitoring services and limited mobile and remote capabilities. If you do not fully own your equipment, cancellation may also require paying the remaining balance or the return of equipment. Cancellation of service may also make you subject to a cancellation fee.

For more information on cancellations, call 1-800-216-5232 for assistance.

Compatibility

Are any cameras compatible with Vivint?

To ensure our customers and their homes are as protected as possible, Vivint cameras are the only cameras that are fully compatible and fully functional with a Vivint system. Vivint cameras provide unmatched protection with our proprietary Smart Deter technology that detects and deters real threats. Due to the ability to detect people or events through the built-in AI in the cameras, Vivint cameras can also integrate with other smart features like smart lighting, smart locks, and garage door controllers to provide intuitive home automations based on the trigger of detecting people.  Additional capabilities like high image and night vision quality,  alerts, smart functionality, a wide field of view, geofencing, and two-way talk also put Vivint cameras in a league of their own.

Does Vivint have its own router?

Vivint has a router available for customers whose systems require it. Connecting a secondary router dedicated to your Vivint smart home system can help increase smart home speed by reducing network congestion. When customizing your Vivint smart home system, a Vivint Smart Home Pro can help you determine if a secondary router is necessary for your system.

Does Nest work with Vivint?

Google’s popular Nest thermostat is completely compatible with your Vivint smart home. In a few easy steps, you can integrate your Nest into your Vivint system, giving you just the control and flexibility you need to easily automate and manage the temperature of your home.

Watch this video to learn how to connect your Nest thermostat to your Vivint system.
Click
here to read about more smart devices that work with Vivint.

Monitoring

How many cameras can a Vivint system have?

Cameras play a vital role in a comprehensive security system and Vivint cameras are the best in the industry. Depending on factors such as the types of cameras and sufficient Wi-Fi speed, a Vivint system can support up to 12 cameras. Generally speaking, a good baseline for most homes would include the Vivint Doorbell Camera Pro to protect your front porch and packages, two Outdoor Cameras Pro to keep an eye on your property and the perimeter of your home, and one or two Indoor Cameras Pro to keep an eye on inside valuables, children, or pets. Of course, the total number of cameras in your system will depend on the size of your home and your specific wants and needs and you can rest assured your Vivint system can accommodate your camera needs.

Click here to learn more about choosing security cameras for your home.

Does Vivint have a wireless camera?

With reliability from a wired power source and state-of-the-art communication wireless capabilities through Wi-Fi, Vivint is proud to offer the most innovative and effective cameras on the market. Equipped with exclusive Smart Deter technology the Doorbell Camera Pro proactively protects your porch and packages, the Outdoor Camera Pro keeps an eye on the perimeter of your property, and the Indoor Camera Pro intelligently notifies you about indoor activity. Vivint cameras integrate seamlessly with your Vivint system so you can keep an eye on your home from anywhere via the Vivint app.

Learn more about Vivint’s industry-leading cameras here.

Vivint Careers

We are a diverse team of doers, working to change lives by elevating the smart home experience. Help us lead an industry.

VIVINT GIVES BACK

Paying it forward by giving back

Vivint Gives Back is an internal organization dedicated to making a meaningful impact in the communities where we work and live. Through Vivint Gives Back, Vivint employees have volunteered a total of 214,000 hours and donated a total of $22 million.

“The best professional system for home automation.”

-CNET

“If you’re looking for the best home security system, you’ll want to know all about Vivint Smart Home.”

-TechRadar

“The #1 smart home service provider.”

-Omdia

“Vivint is the most comprehensive smart home security system.” 

-Reader’s Digest 

“The smartest home security system in the neighborhood.” 

-Mashable 
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Looking to learn more? Let’s talk.

Call or chat with us. Or shoot us an email at [email protected]

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*Offer Details

Qualifying system purchase requires minimum $599.99 expenditure on equipment after all discounts have been applied, professional installation, and execution of Vivint monitoring services agreement. Click here for monthly service plan prices. DIY system purchases and reactivations of previously-installed systems not eligible for offer. Offer not available in all states or provinces. Equipment purchase may be financed separately subject to an agreement with one of Vivint's third-party financing partners. Monthly $1.48 cellular network maintenance fee applies. Taxes and local permit fees may apply.

Third-Party Financing Options Available

Financing eligibility and terms subject to credit approval by one of Vivint's third-party financing partners. Qualified customers may finance equipment purchase at 0% APR for up to 60 months. Month-to-month service agreement available when equipment is purchased upfront.

Vivint Systems & Services

System supports up to six cameras subject to sufficient WiFi speeds. Without a Vivint services plan, product and system functionality is limited (including loss of remote connectivity). Speak to a Vivint representative at the phone number in this offer for complete equipment, services, and package details, including pricing and financing details. Products and services in Louisiana provided by Vivint Louisiana Commercial Certificate #58280. See Vivint license numbers here.