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Door and Window Sensors

When your system is armed and a door or window is opened, our sensors alert the central monitoring station and inform you immediately.

Features/Specs

Available Tutorials

  • STEPS:
  • 1
  • 2

If a door or window in your home is open, close it.

If all of your doors and windows are closed, but your panel is still showing that one is open, inspect your sensors to ensure that both the contact and magnet are present.

Description

These small, unobtrusive devices are installed on both sides of your doors and windows. When your system is armed and a door or window is opened, they send a signal to your touchscreen panel, which alerts the central monitoring station of a break in immediately.

Magnet dimensions
  • Width: 0.435"
  • Height: 1.3"
  • Depth: 0.312"
Sensor dimensions and weight
  • Width: 1.03"
  • Height: 2.59"
  • Depth: .49"
  • Weight (including battery and magnet): 1.1 oz. (31.2 g)
Part numbers
  • FCC ID: WDQ-DW10345
  • Industry Canada ID: 7794A-DW10345
Regulatory Listing(s)
  • ETL, FCC Part 15, Industry Canada
Features
  • Fully supervised
  • Five-year lithium battery
  • Tamper–proof
  • Reed sensitivity: 0.625" minimum gap, 0.85" typical
Benefits
  • Non-emergency alerts: Protect what matters—attach the contacts to liquor closets, gun cabinets or even treat drawers and get alerted by text message when they are opened
  • Small gap alert: Feel secure knowing that the smallest opening will trigger an alarm—the door or window has to be open less than inch before you are alerted or the alarm sounds
  • Fully monitored: Get connected to the Vivint central monitoring station quickly
  • Tamper–proof: Know when someone is trying to tamper with your alarm
Radio
  • Wireless signal range
  • 350 ft., open air, with 2GIG Wireless Alarm Control Panel
  • Transmitter Frequency
  • 345.000 MHz (crystal controlled)
  • Transmitter Frequency Tolerance
  • ± 15 kHz
  • Transmitter Bandwidth
  • 24 kHz
  • Modulation Type
  • Amplitude Shift Keying—On/Off Keying (ASK-OOK)
  • Peak Field Strength
  • Typical 36,000 uV/m at 3m
Housing
  • Material
  • ABS plastic
  • Color
  • White
  • Operating temperature
  • 32° to 120°F (0° to 49°C)
  • Relative Humidity
  • 5-95% Non-Condensing
  • Unique ID Codes
  • Over one (1) million different code combinations
  • Supervisory Interval
  • 70 minutes
Warranty
  • Lifetime
Included equipment and accessories
  • Battery (installed)
  • Two (2) Panasonic CR2032, or equivalent Lithium batteries
  • Included Accessories
  • Two (2) Phillip's flat-head screws, one (1) two-pin connector with a 12" flying 2-wire lead, adhesive strip

FAQ

You’ve got questions? We’ve got answers

  • When I get notified that my alarm has been triggered, how do I find out if it was an actual emergency or a false alarm?

    You will need to contact your local police department. However, if the triggered alarm signifies an actual emergency, in most cases the authorities will notify the central monitoring station, which will then contact you.

  • Why did I get charged a false alarm fee?

    Some cities do charge a fee for sending dispatch for a false alarm. If you feel there has been a mistake, you can contact customer support and they will be happy to discuss it with you.

  • What maintenance services does Vivint offer?

    Vivint offers full maintenance for your system. We employ hundreds of full-time technicians, located throughout North America, who are trained on every aspect of our systems. If something happens to go wrong, we will send a technician to your house to resolve the issue, generally in less than 24 hours.

  • Where are your monitoring stations located?

    We have two monitoring stations: one in St. Paul, Minnesota, and one in Provo, Utah. Additionally, all of our customer support representatives are located in the United States. We do not contract with off-shore providers.

  • Do you monitor 24x7x365?

    Yes. We have monitoring staff available at all times, including nights, holidays, and weekends. We also have customer support agents available 24x7x365.

  • What’s a secondary passcode?

    You can create secondary verbal passcodes for family members, relatives, or house sitters. Secondary passcodes can validate a secondary user of your system and also turn off a false alarm. You can add or drop secondary codes at any time, but only the primary passcode can make changes to your account.

  • Why do I need a verbal passcode?

    In case of an emergency, we need to be able to validate that we are talking to you over the Vivint Live voice. That is why we require a verbal passcode. This passcode can also be used to turn off a false alarm. We encourage you to choose a passcode that is personal and easy for you to remember.

  • How quickly does Vivint respond in an emergency?

    We respond to most emergency calls in fewer than 10 seconds.

The Door and Window Sensors is
available in the following packages

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