1."Vivint has gone bankrupt," or "Our company bought Vivint out."
Neither of these statements is true. Vivint has a 14-year history of providing great products and services and is financially stable.
2."I'm from the equipment manufacturer and am here to upgrade your system."
The only third-party source Vivint uses to sell our systems is ARM. We provide all of our equipment in-house and will never send someone from a manufacturer to inspect or upgrade your system.
3."I’m a broker and can give you the best rate on a system."
Again, the only third-party source Vivint uses is ARM. We do not use brokers and only Vivint representatives can offer you the best pricing.
4."A representative from Vivint called and we’re here to follow up."
Vivint will call you occasionally to make sure everything is going well. However, our representatives will always wear a badge that you can verify online or over the phone.